June 18th - Q2 2026 ServiceNow User Group

Why we picked it

**Please note:** This is our **ServiceNow User Group (SNUG)** session, open to all ServiceNow practitioners. It's the renamed version of what used to be our general developer meetup. A couple of related events to be aware of: * If you're a technical practitioner who wants to get hands-on and build, we now run a separate **developer meetup** format. Our next one is a BuildAgent hackathon: https://www.meetup.com/servicenowyyc/events/315001233 * The public event sponsored by ServiceNow is called **"SNUG Live."** It's run by ServiceNow, not by this community, and is completely separate from what we organize here. As always, our community events include no recruiting, no sales, no commercial discussions and no minors. Please RSVP as we can't accommodate walk-ins. If you share with a colleague, remind them they need to join the Meetup group first AND then RSVP to the event. **Agenda:** * **Knowledge 26 Highlights** *Andreea Grecu* * **Prompt Engineering: The Everyday Skill** \- How tec