Journey Management: an emerging practice that’s changing the way we lead

When and where

Date and time

Thu, Sep 17 · 1:00 a.m.PDT — local Abbotsford time

Location

Natural Velocity Innovation Centre, Level 1, 9 Star Crescent, Docklands, VIC 3008 - (above Penny Specialty Coffee)Level 1, 9 Star Crescent, Docklands, VIC 3008, MelbourneAbbotsford

About this event

It’s safe to say that by now, Journey Mapping is familiar territory for many organisations. Yet what actually happens to Journey Maps and Service Blueprints once the project or workshop ends? The hours of synthesis, the pain points, and the hard-won customer insights are often archived in hidden folders or left on walls as wallpaper, rarely referred to in daily decisions. They become static relics as the organisation moves on. Journey Management is an emerging global management practice that turns static maps into a dynamic information system that acts as the backbone of operational and strategic decision-making. But how does an organisation make the shift from static maps to an active management practice? Join MDT for this exciting panel of speakers who talk about how they are developing and scaling their Journey Management practice. **What you'll hear:** ✨ **The Global State of Journey Management 2026:** Which organisations are investing in Journey Management around the world, t

Official details

Tickets:

Official ticket page for Journey Management: an emerging practice that’s changing the way we lead

Price:

Free

Organizer:

Melbourne Design Thinking Meetup

Listing source:

meetup

Last verified August 31, 2026 · evntally doesn't sell tickets — we point you to the box office.