City of Toledo Department of Public Utilities

During this FREE outreach session, you can:

Enroll in a payment plan that works with your budget.

Apply for Senior and Permanently Disabled Discounts of up to 25% off your monthly water and sewer bill, if you qualify.

Complete all required paperwork, including:

Senior/Disabled Discount Applications

Permanently Totally Disabled Discount Applications

Other customer assistance forms

Receive one-on-one customer service assistance.

Get answers to your water and sewer billing questions.

Learn about additional programs that may help reduce your monthly bill.

Our staff will help determine which assistance programs you qualify for and guide you through every step of the application process.

Please bring, if applicable:

Your City of Toledo water bill or account number

Documentation needed to verify eligibility for discount programs

Any requested paperwork related to your account

No appointment is necessary unless otherwise noted. Stop by, meet with our Customer Service team, and take advantage of programs that can help reduce your water bill and get your account back on track.