AI, Agents and the Future of Shopping: How Agentic Commerce Will Reshape Retail

**AI, Agents and the Future of Shopping: How Agentic Commerce Will Reshape Retail, by Simon Ellis, a Head of AI Transformation and Enterprise Architecture - Pets at Home**

**The place:** Cross Street Chapel, Unitarian, Manchester M2 1NL.

The entrance is at the intersection of Cross St and Chapel Walks, immediately opposite the entrance to Pret a Manger.

Please use the intercom button. We will be waiting for you from 5:30 PM with hot coffee.

**The Agenda:**

17:30 – 17:59 Arrival of participants, networking over hot coffee, tea, biscuits, …

18:00 – 19:00 Talk by Simon Ellis, preceded by a brief introduction

19:00 – 20:00 Q&A session, discussion, and networking

**Abstract**

AI is beginning to change commerce in a much more fundamental way than simply improving recommendations, search or customer service. We are moving towards a world of **agentic commerce**, where AI agents can understand what consumers want, research products and services, compare alternatives, negotiate trade-offs an